Privacy Policy

1. INTRODUCTION

TickSage, operated by Proprietary Technology LLC ("Company," "we," "us," or "our"), is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you access or use our website, platform, applications, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, you should not access or use our Services.

2. INFORMATION WE COLLECT

2.1 Information You Provide

We collect information you voluntarily provide when registering or using our Services:

Account Information:

• Email address
• Username and password
• Profile information

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

Device Information:

• Device type and operating system
• Browser type and version
• IP address

Usage Data:

• Pages viewed and features used
• Access times and dates
• Trading activity within the platform

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance functionality and collect usage information. You can manage cookie preferences through your browser settings.

3. HOW WE USE YOUR INFORMATION

3.1 Providing Services

• Creating and maintaining your account
• Providing access to trading features
• Processing transactions
• Providing customer support

3.2 Improving Services

• Analyzing usage patterns
• Developing new features
• Personalizing your experience

3.3 Security and Compliance

• Detecting and preventing fraud
• Enforcing our Terms of Service
• Complying with legal obligations

3.4 Communications

• Sending transactional emails (account updates, alerts)
• Sending promotional communications (with your consent)

4. HOW WE SHARE YOUR INFORMATION

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting and infrastructure providers
• Analytics and marketing services
• Customer support platforms

4.2 Legal Requirements

We may disclose information:

• To comply with applicable laws or legal processes
• To respond to lawful requests from authorities
• To protect our rights, privacy, safety, or property

4.3 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide Services and maintain your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Upon account deletion, we will delete or anonymize your personal information except where retention is required by law.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Correction

You may access and update your account information through your dashboard or by contacting us.

7.2 Deletion

You may request deletion of your personal information, subject to our retention obligations.

7.3 Communication Preferences

You may opt out of promotional emails by clicking "unsubscribe" or adjusting account preferences. You cannot opt out of transactional communications.

7.4 Exercising Your Rights

To exercise your rights, contact us at privacy@ticksage.com.

8. CHILDREN'S PRIVACY

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete it promptly.

9. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy with a new "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy, contact us at: